We will do our best to work with families to make payment arrangements when necessary.
Patients are responsible for all costs not covered by insurance. If a third-party payer determines that provided therapy services are not covered or denies coverage, the patient is liable for all outstanding charges. Failure to pay fees in full may result in the postponement or cancellation of treatment sessions until payment is received. Payments, including session fees and co-pays if applicable, are due at the time of service.
Patient balances must remain below $300 to prevent therapy services from being placed on hold.
Outstanding balances that are 90 days past duemay be referred to a collection agency at the client’s expense. Overdue accounts may also be reported to a Credit Bureau.
Refunds will only be issued in cases of overpayment.
Have any billing questions? Ask us HERE!